Leads from a form, a DM and a phone call
They land in one place, tagged with where they came from, and the same client is never created twice.
ServicesBusiness process automation
Routine without you
From “I’ll do it tonight” — to “it’s already done”. Leads land in the spreadsheet and your Telegram on their own, reminders go out on their own, the report arrives on Monday ready — on your services and your accounts.
For clinics and salons with reminders, shops with orders from three places, schools with payments and schedules, delivery and repair services — anyone who pulls leads and reports together by hand.
from $400
Just write — I take it from there. Scoping your task costs nothing.
Worked with
FreightWiseSecureDataQuickCartPayMasterShlyakh-TransDomashniy ZatyshokSmartPromo
Sound familiar?
- Leads arrive in three places, and you merge them into one by hand.
- In the evening you remember the reply you never sent and the booking you never made.
- You rebuild the same report every Monday from the same three tabs.
- You send the reminders yourself, because “it only takes a minute”.
See how it works
This is working code, not a mock-up — click and see.
What comes off first
Not “let’s automate everything”, but the specific places that repeat every week. These are the ones people usually start with.
Client reminders
They go out on their own the day before a visit or a payment, by messenger or email.
The weekly report
It assembles itself from the same sources and reaches you finished on Monday morning.
Documents from a template
A contract, a delivery note or an acceptance report fills itself from the lead, with no fields retyped by hand.
Moving data between services
Your sheet, CRM, calendar and inbox see one lead, not four separate records.
The check that it all arrived
If a step fails, you hear it from the system, not from the client.
What you get
The list of what actually reaches your hands. No product names on purpose: they say nothing to someone who doesn’t use them, and picking the tool is my job.
A walk through the routine
I look at what you do by hand and how often. Some of it does not get automated afterwards — it gets dropped.
The flow on paper
Every step, every condition and every exception is drawn before anything runs. You see it and say where it is wrong.
Your services, connected
Forms, messengers, sheets, CRM, calendar and mail wired together inside your accounts, not mine.
Rules for the doubtful cases
Where the automation has no right to decide, it stops and hands the case to you. We write that list together.
A log and a failure alert
You can see what ran and when. If something breaks, a message arrives instead of silence.
Handover
The chain lives on your credentials, and I show you how to read it and change it. The keys are yours from day one.
The Clients Come to You Kit — what’s inside
A flow built from your own services is the core. Here’s what comes with it so it runs without you and never fails quietly.
The flow before the code
Every step, condition and exception is drawn before anything runs. You look at the flow and say what’s wrong — before any commitments.
Leads in your Telegram from launch day
Leads from the form, DMs and phone — into one place, tagged with the source, with a message to you.
Log and failure alerts
You see what ran and when. If a step fails, you get a message — not silence.
AI where there’s free text
An email, a message or a voice note that has to be read and sorted into fields is handled by the assistant, not you. Anything doubtful goes to you.
The keys are yours from day one
The flow lives on your accounts, not mine. If a rule changes, one place gets edited.
Project passport and an hour of training
How to read the flow, how to change a message or a recipient — I show you and leave it in one document.
How it gets built
First I look at how the work runs today and say what is worth automating and what is worth dropping. Then I build one section and run it on live data next to your own hands. Only when the two agree do I take the next one.
The conversation
You tell me what you do by hand every day and every week. I ask questions and count what repeats.
The map
I draw the flow: where it comes from, what happens to it, where it lands and who hears about it.
The build
I wire the services, write the logic, and separately the rules for cases the automation does not decide on its own.
A run on your data
The chain runs on real leads alongside your own hands until the two results agree.
Handover and the log
I hand over the access and show you the log. When a rule changes we change the chain, not rebuild it.
Monday after launch
- At 9:00 your Telegram shows the weekly report. You didn’t build it.
- Weekend leads — in one spreadsheet, each tagged with its source. None retyped.
- One lead with an odd amount stopped and waits for you — the flow didn’t decide on your behalf.
When the automation stops
The most expensive automation is the one that quietly does the wrong thing. So the chain has places where it stops itself.
Not sure — it asks
The same number under a different name, an odd amount, an empty field: that case goes to you, not into the database. One path in the demo above stops on purpose — this is it.
A service did not answer
The step retries; if it fails again you get a message about it. Nothing is skipped in silence.
A rule changed
You change the process, or the service changes its terms — one place gets edited, because the chain lives in one place.
Questions about automation itself
Where do I start if everything is done by hand?
With whatever repeats most often. One section that runs for a week without you is worth more than a six-month plan.
What if I don’t have a CRM?
Then we start with a spreadsheet. Automation does not require buying a system — it connects what you already use.
Where does it run, and on whose accounts?
On yours. The data, the access and the chain itself are yours from day one: I build it inside your accounts, not on mine.
Can I change things myself?
Yes. Message text, recipient, schedule — you change those yourself and I show you where. Logic is better changed together.
How many processes can we take at once?
Technically as many as you like; sensibly, one. Until the first has run on live data, the rest is a drawing.
What if it breaks while I am away?
You hear it in a message, not in a client’s phone call. The log shows exactly which step failed.
Can I start with one small thing?
That’s exactly how to start: one piece that runs a week without you — then the next. If it’s below my entry threshold, I’ll say so in my first reply.
Leads from Instagram and phone calls too?
Yes: DMs, the form, phone, email — all into one place, tagged with the source. A call is typed by hand into one field; the flow does the rest.
Who watches that it works while I’m on holiday?
The flow does: a failure means a message to you, not silence. Bugs after launch I fix myself — see the guarantees below.
What clients say
«Our receptionist used to retype every website request into a spreadsheet by hand, and every tenth patient was lost along the way. Gordey automated it: the request lands in the table by itself and a notification reaches me. Not one has been lost since. Reminders go out without us — fewer empty chairs.»
«We work with hundreds of suppliers, and every order used to be typed into spreadsheets by hand. Gordey connected our old accounting system to a simple window in the browser: orders, payments and reports now assemble themselves. That freed up 20 hours a week. Training took one day — after that everyone managed on their own.»
Who this is not for.
A template by tomorrow
If you need the simplest template by tomorrow, a site builder will do it on its own — and that’s a fair choice.
Changes without a word
If you want someone who makes changes without a word — that’s not me: I say so when I see a simpler path, and I push back when a decision hurts the result.
A task below the threshold
If the task is below my entry threshold, I’ll say so in my first reply and, if I can, point you to someone who fits.
Guarantees
Seven things I answer for.
Stop at any stage
If at any stage you are unhappy with the result, we stop and you don’t pay for the time spent. The one exception: materials agreed in advance.
The price doesn’t grow along the way
If the task hasn’t changed, the price named at the start doesn’t grow along the way. If the task changes, we talk first, then I build.
The first 30 days after launch
If a bug shows up in the first 30 days after launch, I fix it myself — that’s part of the job.
Critical issues — within 2 hours
If a critical failure happens after launch, I respond within 2 hours, even on weekends.
Clean code
If a violation turns up in the code, I fix it myself — that’s on me, not on you. The code is clean enough for any developer to pick up.
The keys are yours
If you ever want another developer, the code, access, domain and data are already yours — from day one.
I don’t disappear
If you need changes, updates or advice after launch, I’m around. I don’t vanish after payment.
A demo in your brand — before any commitment
Three answers — and I put together the first screen with your logo and your services. You see “yours” first, then you decide.
Message me on Telegram