A retainer makes sense when
- Your site changes every week: news, promotions, new products
- You run a big store where something is added every day
- There are so many tasks that the paid hours really get used every month
ServicesWebsite updates and supportWebsite maintenance
Site maintenance no subscription
Site maintenance no subscription
Website maintenance for when something needs fixing, updating or adding.
- Every project is tailored
- No monthly subscription
Just write, and I’ll take it from there. I’ll estimate your task at no cost.
Real work: the Homeuyut furniture workshop website
a site after launch
Website support: what it is and who it’s for
You can’t print a website and forget it like a flyer. Your hours and services change, browsers update, and a form that worked for years can quietly stop sending requests. Support, maintenance, website administration: the names differ, but the idea is the same. It’s a person you write to when something needs fixing, updating or adding.
This work is often sold as a retainer: the same amount every month, whether there was anything to do or not. I do it differently: each task is separate, and I do everything myself. It suits owners of a simple business or company website who need something every few weeks, not every day.
Gordey Fisun · updated
retainer or tasks
Website maintenance: monthly or per task
Honestly, a retainer isn’t always bad. Here’s how to tell which suits you.
You pay for empty months when
- You have a simple business site or landing page that changes a few times a year
- Most months you ask for nothing, yet you still pay
- You could change texts and photos yourself, without a developer
no retainer
How support without a subscription works
There’s no retainer, but the responsibility is still mine. Here’s how I handle website maintenance.
We agree first
I tell you exactly what I’ll do. If you agree, I do it. If not, it’s always your call.
You pay for work done, not for the month
No tasks means no payment. A quiet month costs you nothing.
I do it myself
I don’t hand your task to anyone. You write to me, I reply and I do the work, so you never have to explain everything again to a new person.
An hour of training
I show you how to change texts and photos yourself. Small things no longer wait for a developer, and I only handle the tasks that really need code.
Access stays with you
Your domain, code and logins sit on your accounts. Support doesn’t tie you to anyone: if you want to leave, everything stays with you.
Built by someone else? I’ll take it on
First I read the existing code and tell you how much work it really is.
what I check and fix
What website maintenance includes
A form that delivers each request to your Telegram
I check that the request actually reached your Telegram. “Form sent” isn’t enough: a form that’s silent for a week means a week of requests you never heard about.
Fixes and updates
The layout breaks on mobile, something stopped working after an update, a page won’t open. I find the cause and remove it, not just patch the symptom.
New sections and pages
A promotion, a new service, a portfolio section, a second language. I build them in the same design, so you can’t tell old from new.
Website speed
Heavy images, fonts, unnecessary scripts. I measure before and after, and you see the result in numbers.
Live demo
The same site before and after the update
The Homeuyut furniture workshop: same products and phone numbers, a different site. Drag the divider to see the difference.
how one task goes
From message to finished fix
We don’t sign anything up front: one task, one agreement.
You tell me what you need
A couple of sentences or a voice message: “the form is silent”, “add a service”, “it broke on mobile”. Nothing to fill out.
I work on a copy
I work on a test copy, not the live site. You see the result before your clients do.
I move it to the live site
After your “yes”, the changes go live and I check from a phone that everything works. The next task comes only when you have one.
5.0 · 37 reviews
- You decide whether to move forwardAfter each stage, you can stop the project. You pay only for completed and accepted stages. I refund any prepayment for stages not yet started.
- Money back if it’s not what we agreedIf the scope isn’t what we agreed, I refund that stage. No arguments.
- I fix my own bugs for 6 months at no cost
- Critical issues get a response within a day
- Code, domain and data are yours from day one
Questions
Questions about website support
What is website maintenance and what does it include?
It’s fixing bugs and the mobile version, new sections and pages, site speed, and checking that form requests reach your Telegram. With me, you can order each of these tasks separately, without a monthly subscription.
Which is better value: a website support retainer or paying per task?
A retainer makes sense when your site changes every week and there are many tasks. If you need changes a few times a year, paying per task is usually better value: you don’t pay for months when nothing happens.
What should I do if my website form stopped sending requests?
Write to me: I’ll find where the request gets lost and fix the cause. I check that the request actually reached your Telegram, since a sent form alone proves nothing.
Can I change texts and photos on my website myself?
Yes. In an hour of training I show you how to change texts and photos yourself, so small things don’t wait for a developer. New sections, fixes and code stay with me.
I can’t find my site’s developer and have no access. Will you take on support?
Yes, I don’t have to be the one who built the site. First we find out what’s still under your control, then I tell you what can be recovered and what will need to be migrated.
What should I prepare to order website support?
A link to your site and a few words about what’s bothering you. A voice message is fine. If you have access to the site, great. If not, sorting that out is our first step.