Prep word for word from your guide
Fasting or not, what to bring to the appointment, how long to skip food before a procedure: the assistant takes it from your document and shows which one.
ServicesAI chatbot for website and TelegramFor clinics
AI assistant for clinics
An AI assistant for clinics answers patients about services, procedure prep, hours and address, only from your guides. It doesn’t handle health questions: it passes them straight to a human.
Just write, and I’ll take it from there. I’ll estimate your task at no cost.
I’m Gordey’s AI assistant. I answer live, in a few seconds.
practices and clinics
A clinic’s front desk answers the same questions on repeat: how long is the appointment, do I need a referral, what should I do before the ultrasound, where’s the entrance. While the receptionist types answers in a chat app, a patient waits at the desk and the phone keeps ringing.
The assistant works for both a solo doctor’s private practice and a clinic with several departments: dental, diagnostics, cosmetology. It takes over routine questions and leaves everything about a specific person’s health to the doctor.
Here, AI works as your clinic’s info desk and never takes on treating or advising. It speaks in your words, shows which document the answer came from, and says plainly when a question isn’t for it.
Gordey Fisun · updated
what it may and may not do
In medicine, a wrong answer costs more than no answer. That’s why you decide which topics it covers before launch.
Fasting or not, what to bring to the appointment, how long to skip food before a procedure: the assistant takes it from your document and shows which one.
“It hurts after my filling, what should I take?” To that, the assistant doesn’t advise or reassure. It tells the patient the question is already with the receptionist, who sees the whole chat.
Booking questions go to the receptionist. If your clinic has online booking, add the link to the materials, and the patient gets it right away.
How to find the office, whether the doctor sees patients on Saturday, where to park. The same answer every time, with no call to the front desk.
A patient writes late in the evening before a procedure. They get the answer from your guide right away, not tomorrow after a phone call.
You and your doctors decide where the assistant answers and where it stays quiet and calls a person. Added a procedure? Add it to the materials.
for your front desk
Prep for tests and procedures, doctors’ schedules, address. Under each answer is the name of your document, so the receptionist can easily check it.
Questions about symptoms, medication or test results always reach a person: the receptionist sees the whole chat and the patient’s contact, so they don’t have to ask everything again.
See what patients asked most this week. If they keep asking about gastroscopy prep, the guide needs more detail.
Patients message you where they already do: the chat window on your site or Telegram. They don’t need to install anything new.
from your guides
Send me the questions your front desk hears and the guides you already have. I handle the rest.
You tell me what the front desk hears every day: prep, schedules, referrals, directions. Together we pick what the assistant can take over.
You send what you already give patients: guides, the service list, doctors’ schedules. I tell you what’s missing for a complete answer.
A doctor or senior receptionist reviews the topics where the assistant stays quiet and calls a person. Something changed? You can easily edit the list without me.
You message the assistant as a patient, including about symptoms, and see it pass them to a human. Then it goes live on your site and Telegram.
Concerns
An AI assistant for clinics answers patients about services, procedure prep, doctors’ schedules and the address, only from the clinic’s materials. It gives no diagnoses or medical advice: it passes those questions straight to the receptionist or doctor.
The assistant doesn’t reply to symptoms with advice or suggest medication. It tells the patient the question went to a person, and the receptionist gets the whole chat on Telegram with the patient’s name and contact.
The assistant never invents open times, so booking questions go to the receptionist. If your clinic has online booking, the assistant sends the patient the link, and they pick the day and time themselves.
Yes, in a private practice the assistant takes over routine questions about the address, office hours and prep. The doctor doesn’t have to answer them in a chat app between patients.
What the clinic already gives patients is enough: procedure prep guides, the service list, doctors’ schedules, the address and how to find the entrance. I’ll tell you what’s missing after reviewing them.
Yes, all the assistant’s chats stay in a log, and you can see what patients asked most this week. That shows which guide to expand or what to explain on the clinic’s website.